Returns & Refund Policy
At Annapoorna, we strive to deliver the freshest authentic flavors to your doorstep. Due to the perishable nature of our food products, returns are only accepted for items that are damaged during transit or delivered incorrectly.
Return Process
- 1.Inspect Upon Delivery
Please check your package immediately upon arrival to ensure all items are present and in perfect condition.
- 2.Report Issues Within 24 Hours
If you receive a damaged or incorrect product, contact our support team within 24 hours with your order number and clear photos of the issue.
- 3.Verification Process
Our quality assurance team will review your claim and provide a resolution, which may include a replacement or a full refund to your original payment method.
- 4.Safe Disposal
For food safety reasons, we do not require you to ship perishable items back to us; once your claim is approved, you may dispose of the damaged goods.